Troubleshooting
OPERATION GUIDE 10-13
10
2103
2202
Failed to send the e-mail.
Failed to send via FTP.
Failed to send i-FAX.
Check the network.
- The network cable is connected.
- The hub is not operating properly.
- The server is not operating properly.
–
2201 Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Failed to send i-FAX.
2203 Failed to send via FTP.
Failed to send via SMB.
2231 Failed to send via FTP.
2204 Failed to send the e-mail.
Failed to send i-FAX.
Check the e-mail size limit of the
SMTP settings on the COMMAND
CENTER.
2-14
3101 Failed to send the e-mail.
Failed to send i-FAX.
Check the authentication methods of
both the sender and the recipient.
–
Failed to send via FTP. Check the network.
- The network cable is connected.
- The hub is not operating properly.
- The server is not operating properly.
3201 Failed to send the e-mail.
Failed to send i-FAX.
Check the SMTP user authentication
method of the recipient.
–
5101
5102
5103
5104
7102
720f
– Turn the main power switch off and
back on. If this error occurs several
times, make a note of the displayed
error code and contact your service
representative.
–
9181 – The scanned original exceeds the
acceptable number of pages of 999.
Send the excess pages separately.
–
Error
Code
Error Message Corrective Actions Reference Page
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